Privacy Policy

At Black Oak Builds, protecting your privacy is a top priority and an integral part of our commitment to our customers. This Privacy Policy clearly outlines how we collect, use, and safeguard your personal information whenever you use our home renovation and repair services or visit our website.

Information We Collect

  • Personal Information: When you book a project, request a quote, or get in touch with us, we may collect details such as your full name, email address, phone number, and specific project information to ensure we serve you effectively.

  • Usage Data: We may also gather data relating to your interaction with our website, including your IP address, browser type, operating system, and the pages you visit to help us improve your overall experience.

How We Use Your Information

  • To provide, manage, and customize our home renovation and repair services tailored to your needs.

  • To communicate with you regarding project inquiries, progress updates, scheduling, and any promotional offers or important announcements relevant to our services.

  • To analyze and enhance our website functionality, services, and customer satisfaction.

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties under any circumstances. However, we may share your information with trusted service providers who assist us in delivering our services, all governed by strict confidentiality agreements. Additionally, we may disclose information as required by law or to protect our rights.

Data Security

We have implemented robust security measures designed to protect your personal data from unauthorized access, alteration, loss, disclosure, or destruction. Our commitment is to maintain the confidentiality and integrity of your information at all times.

Your Choices

You have the right to opt out of receiving marketing communications at any time. You can do so by contacting us directly or following the unsubscribe instructions included in our marketing emails.

Children’s Privacy

Our services and website are not directed toward individuals under the age of 18. We do not knowingly collect personal information from children, and if such information is discovered, it will be promptly deleted.

Changes to This Privacy Policy

We may update our Privacy Policy periodically to reflect changes in regulations or our business practices. Any updates will be posted on this page along with an updated effective date to keep you informed.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the way we handle your personal information, please feel free to contact Black Oak Builds directly.

Effective Date: October 8, 2025